Email Abuse

If you receive a phishing or fraudulent email you think is claiming to be UM:

  1. Do not reply, open any attachments, or click on any links.
  2. Forward the email as an attachment or send the headers to abuse@olemiss.edu.
  3. After you forward the email or header information to us, delete the message.

Instructions for viewing and sending header information from various email clients are provided below. Email headers contain important details about a message and how it gets to your computer. For example, they useful in determining the true sender when a "from" address may have been spoofed.

  • View headers (copy/paste to send):
    1. Log into Office 365.
    2. Go to Mail.
    3. Right-click the message you want to get the headers from then select View message details.
    4. Copy/paste all header information into the email you wish to send.
  • Attach full email (includes headers):
    1. Log into Office 365.
    2. Go to Mail.
    3. Click +new mail.
    4. Click the open separate window icon, which is located at the top right corner of the message window. This will open this message as its own window within your browser.
    5. Organize your browser windows so that you can view both your mail folder listing and this message window.
    6. Drag the email, from your mail folder list, that you want to include in the message you are composing. It will be included as an attachment. Important: If you are currently in "Conversation" view, all the messages within the conversation will be attached. If you only want a specific message to be attached, change your view to "Messages" then attach. Control view settings.
    7. Enter any other relevant information and click the Send button.

    Note: The recipient(s) will receive this message which will include the message you dragged into it as an attachment.

  • View headers (copy/paste to send):
    1. Open a message by double-clicking on it.
    2. Click the File tab in the top left of the message.
    3. Choose Properties from the bottom of the list and you'll see Internet Headers listed at the bottom.
    4. Copy/paste all header information into the email you wish to send.
  • Attach full email (includes headers):
    1. Open up a message by double clicking on it.
    2. Within the "Message" tab, in the "Respond" group, click on More to get a drop-down option of forwarding/sending as an attachment.
  • View headers (copy/paste to send):
    1. Right-click the message within your folder listing.
    2. Select View Source from the drop-down menu. A window will open showing the header information of the selected message.
    3. Copy/paste all header information into the email you wish to send.
  • Attach full email (includes headers):
    1. Click Home tab.
    2. Select Message.
    3. Click the Attachment button from within the ribbon bar to forward the message as an attachment.
  • Google Gmail (copy/paste to send):
    1. Click the down-arrow in the top-right corner of the message.
    2. Click Show Original toward the bottom of the options box.
    3. Copy/paste all header information into the email you wish to send.
  • MacOS Mail (copy/paste to send):
    1. Open the message in the macOS or OS X Mail reading pane. You can also open the email in its own window.
    2. Select View > Message > All Headers from the menu.
    3. Copy/paste all header information into the email you wish to send.
  • Note: Common bulk unsolicited spam messages, which are not inherently malicious in nature, do not need to be reported directly to us. Instead, these messages should be marked as spam/junk in your email client. Additionally, filter rules can be setup within most email clients to block specific senders and prevent these messages in the future.